Contacting BPI from Abroad: A Step-by-Step Guide - BPI International Support


Contacting BPI from Abroad: A Step-by-Step Guide

Are you an international customer of Bank of the Philippine Islands (BPI) and need assistance with your account or banking services? Don’t worry! BPI provides comprehensive support for its overseas clients to ensure a seamless banking experience. In this step-by-step guide, we will walk you through the process of contacting BPI from abroad.

Firstly, it is important to note that there are multiple ways to reach out to BPI when you are outside the Philippines. One of the easiest ways is to utilize BPI’s international toll-free hotline, which is available 24/7. By simply dialing the provided number, you can directly connect with a BPI representative who is ready to assist you.

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Alternatively, you can also contact BPI through their overseas branches or representative offices. BPI has a wide network of branches and representative offices in key cities around the world, making it convenient for you to visit and seek assistance in person. These overseas branches and representative offices are staffed with dedicated BPI professionals who are well-trained in handling international banking queries.

If visiting a physical location is not feasible for you, don’t worry. BPI also offers online support options for its international customers. You can access the official BPI website and utilize their live chat feature to chat with a customer service representative in real-time. They will be able to address your concerns and provide you with the necessary guidance.

Remember, BPI is committed to providing excellent customer service to all its clients, regardless of their location. Whether you prefer calling, visiting a branch, or chatting online, BPI ensures that you will receive the support you need to meet your banking needs from abroad.

In conclusion, reaching out to BPI from abroad is a straightforward process with multiple options at your disposal. By following this step-by-step guide, you can easily communicate with BPI’s customer support team and ensure a seamless banking experience no matter where you are in the world.

Contacting BPI from Abroad: A Step-by-Step Guide

If you are an BPI customer living abroad and need to contact BPI for any reason, this step-by-step guide will walk you through the process.

Step 1:Open your preferred web browser and go to the BPI International website.
Step 2:Click on the “Contact Us” link, typically located in the top or bottom navigation menu.
Step 3:On the Contact Us page, you will find different contact options. Choose the one that suits your needs. Common options include email, phone, and live chat.
Step 4:If you choose to contact BPI through email, click on the email address provided. This will open your default email client with a new email composition window.
Step 5:If you prefer to contact BPI via phone, refer to the phone number provided on the Contact Us page. Make sure to account for any time differences between your location and the BPI customer service operating hours.
Step 6:If live chat is available, click on the live chat option and follow the on-screen instructions to initiate a chat with a BPI representative. This option allows for real-time communication and immediate assistance.
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Remember to have your BPI account information readily available and be prepared to provide any necessary details or identification to ensure a smooth and efficient interaction with BPI customer support.

Finding the International Support Number

If you are located outside of the Philippines and need to contact BPI for assistance, you can easily find the international support number by following these steps:

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  1. Go to the BPI official website.
  2. Click on the “Contact Us” link, usually located at the top or bottom of the homepage.
  3. On the Contact Us page, scroll down until you find the section for international inquiries or international support.
  4. Look for the international support phone number provided. It may be displayed prominently or listed under a specific contact category.
  5. Take note of the international support number, ensuring you have the correct country and area code.

Once you have the international support number, you can proceed to contact BPI with your inquiries or concerns. It is recommended to have any relevant account information or details ready beforehand to expedite the process. Remember to consider any time zone differences when contacting BPI from abroad.

Dialing the International Support Number

If you are outside the Philippines and need to contact BPI for assistance, you can dial the BPI International Support Number. Here’s how:

  1. Get a working phone with an international calling capability.
  2. Dial the international access code of the country you are calling from. This is usually “+” or “00”.
  3. Enter the country code for the Philippines, which is “63”.
  4. Next, dial the local area code for Manila, which is “2”.
  5. Finally, dial the BPI International Support Number: +632 88910000.

Keep in mind that international calling rates may apply, so it is advisable to check with your phone service provider for the rates before making the call. It is also important to ensure that you have enough credit or a suitable calling plan on your phone to complete the call.


What is BPI International Support?

BPI International Support is a service provided by Bank of the Philippine Islands (BPI) for their customers who are living or traveling abroad. It allows them to easily contact BPI for any banking-related inquiries or concerns.

How can I contact BPI from abroad?

There are several ways to contact BPI from abroad. You can call their international toll-free hotline, send them an email, or message them through their social media accounts. The specific contact details can be found on the BPI website.

What information do I need to provide when contacting BPI from abroad?

When contacting BPI from abroad, you will need to provide your account details, such as your account number and account name. You may also need to provide your contact information, such as your phone number and email address, so that BPI can reach you with a response.

What services can I inquire about when contacting BPI from abroad?

When contacting BPI from abroad, you can inquire about various banking services. This includes checking your account balance, inquiring about recent transactions, reporting lost or stolen cards, requesting for a new card, and resolving any issues or concerns you may have with your account or transactions.

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